About 1st Choice Consultancy LTD

·       Delivering help, advice and support to customers and resolve their queries.  

·       Reviewing customer communications to improve your organisation’s products and services

·       Coming up with procedures to help deal with customer needs, questions and complaints

·       Investigating and resolving customer complaints and issues

·       Meet B2B customers on their business places when required.

·       Require visit the to clients if they have asked to do so.

·       Helping customers with any issue with product and services.

·       Meet weekly with finance and HR to discuss matter and KPI’s.

·       Apply new tactics and policy to improve the customer services and business standard.