Overview

·       Delivering help, advice and support to customers and resolve their queries.  

·       Reviewing customer communications to improve your organisation’s products and services

·       Coming up with procedures to help deal with customer needs, questions and complaints

·       Investigating and resolving customer complaints and issues

·       Meet B2B customers on their business places when required.

·       Require visit the to clients if they have asked to do so.

·       Helping customers with any issue with product and services.

·       Meet weekly with finance and HR to discuss matter and KPI’s.

·       Apply new tactics and policy to improve the customer services and business standard.

    About 1st Choice Consultancy LTD

    ·       Delivering help, advice and support to customers and resolve their queries.  

    ·       Reviewing customer communications to improve your organisation’s products and services

    ·       Coming up with procedures to help deal with customer needs, questions and complaints

    ·       Investigating and resolving customer complaints and issues

    ·       Meet B2B customers on their business places when required.

    ·       Require visit the to clients if they have asked to do so.

    ·       Helping customers with any issue with product and services.

    ·       Meet weekly with finance and HR to discuss matter and KPI’s.

    ·       Apply new tactics and policy to improve the customer services and business standard.