Overview
· Delivering help, advice and support to customers and resolve their queries.
· Reviewing customer communications to improve your organisation’s products and services
· Coming up with procedures to help deal with customer needs, questions and complaints
· Investigating and resolving customer complaints and issues
· Meet B2B customers on their business places when required.
· Require visit the to clients if they have asked to do so.
· Helping customers with any issue with product and services.
· Meet weekly with finance and HR to discuss matter and KPI’s.
· Apply new tactics and policy to improve the customer services and business standard.
About 1st Choice Consultancy LTD
· Delivering help, advice and support to customers and resolve their queries.
· Reviewing customer communications to improve your organisation’s products and services
· Coming up with procedures to help deal with customer needs, questions and complaints
· Investigating and resolving customer complaints and issues
· Meet B2B customers on their business places when required.
· Require visit the to clients if they have asked to do so.
· Helping customers with any issue with product and services.
· Meet weekly with finance and HR to discuss matter and KPI’s.
· Apply new tactics and policy to improve the customer services and business standard.