Overview

Job Title: Business Support Officer

About TICK TECH EMPIRE LTD
TICK TECH EMPIRE LTD is a rapidly growing UK-based business operating across wholesale, retail, e-commerce, and logistics sectors. The company is based in Wolverhampton, England, and is committed to delivering efficient supply chain solutions, reliable product distribution, and high-quality customer service.With increasing demand, expansion of online sales channels, and growth in logistics and freight operations, the company is focused on strengthening its internal systems and operational efficiency. As part of this growth, we are seeking a proactive and organised Business Support Officer to support core business functions and help drive operational excellence.

Role Overview
As a Business Support Officer, you will play a key role in ensuring the smooth and efficient running of daily business operations. You will act as a central point of coordination between internal departments, suppliers, logistics partners, and customers.This role is essential in supporting administrative processes, improving communication, enhancing workflow efficiency, and maintaining the high standards expected within TICK TECH EMPIRE LTD.

Key Responsibilities
· Coordinate daily administrative operations, including order processing, supplier communication, inventory tracking, and customer follow-up

· Support logistics coordination, including scheduling deliveries and liaising with transport providers

· Facilitate effective communication between internal teams and external stakeholders to ensure smooth operations

· Assist in implementing and monitoring operational systems to improve efficiency and reduce delays

· Support financial tracking and reporting by maintaining accurate business records and assisting with data preparation

· Ensure compliance with company procedures and maintain organised documentation across all business functions

· Identify operational challenges and contribute to process improvements

Qualifications & Skills
· Minimum 2–3 years’ experience in administrative or operational support roles

· Experience in logistics, retail, wholesale, or e-commerce environments is highly desirable

· Strong organisational and multitasking abilities in a fast-paced business environment

· Excellent communication and interpersonal skills

· Ability to handle data, reporting, and operational systems effectively

What We Offer
· Competitive salary of £41,700 per annum

· Opportunity to work in a growing and dynamic business environment

· A key role with direct impact on business operations and growth

· Supportive team culture with opportunities for professional development

How to Apply
Please submit your CV along with a brief cover letter outlining your suitability for the role and how you can contribute to the operational growth and efficiency of TICK TECH EMPIRE LTD.