Overview

About SARTHI ENTERPRISES Ltd:

SARTHI ENTERPRISES Ltd is a trusted importer and distributor of premium consumer goods and diverse product lines in the UK. We specialize in bringing high-quality international merchandise to British consumers and businesses. Our commitment to quality, operational excellence, and professional service has made us a preferred partner for retailers, wholesalers, supermarkets, and corporate clients across the United Kingdom. Operating under the frameworks of Non-specialised wholesale trade and Freight transport by road, we manage a complex supply chain that integrates global procurement with a localized, efficient heavy-goods distribution network.

Role Overview

The Business Support Officer will provide essential administrative and operational support to ensure the smooth running of SARTHI ENTERPRISES Ltd. This role involves assisting management in day-to-day business operations, coordinating internal processes, and supporting the company’s strategic objectives in the wholesale, haulage, and retail sectors. The successful candidate will play a pivotal role in ensuring that our diversified wholesale inventory moves efficiently from our central warehouse to final destinations via our dedicated road freight and transport operations.

Here are the modified Key Responsibilities and Skills and Qualifications, refined to align with your focus on non-specialised wholesale trade and freight transport by road, while maintaining the required length and detail.

Key Responsibilities
Executive Support: Provide high-level administrative support to the Director, including the preparation of technical reports and professional correspondence concerning wholesale trade operations and transport logistics.
Operational Oversight: Assist in the management of day-to-day business operations, ensuring strict compliance with company policies, safety standards, and UK road haulage regulations.
Supply Chain Coordination: Liaise with suppliers, commercial clients, and internal teams to facilitate seamless order processing, warehouse dispatching, and complex delivery scheduling for our freight fleet.
Data Management: Maintain and update comprehensive business records, including diversified inventory levels, sales ledgers, and financial data critical to high-volume wholesale transactions.
Human Resources Support: Assist in essential HR processes, including onboarding for warehouse and transport personnel, record maintenance, and general administrative support for the workforce.
Growth Initiatives: Monitor and contribute to business development strategies, focusing on client engagement and the expansion of our freight service reach across the UK.
Regulatory Compliance: Support all licensing requirements for general trade and road transport, including the management of vehicle fleet documentation and retail operation compliance.
Performance Reporting: Prepare and present regular operational reports to the Director, focusing specifically on supply chain efficiency, logistical bottlenecks, and wholesale turnover metrics.
Stakeholder Liaison: Act as the primary point of contact for internal and external stakeholders, ensuring professional communication regarding shipments, deliveries, and wholesale account management.

Skills and Qualifications
Administrative Excellence: Strong administrative and organizational skills, developed specifically within a fast-paced wholesale, distribution, or logistics environment.
Advanced Communication: Excellent verbal and written communication skills to liaise effectively between international suppliers and regional freight drivers.
Technical Proficiency: High proficiency in Microsoft Office Suite and specialized business software utilized for real-time inventory tracking and transport management.
Independent Task Management: Proven ability to prioritize complex tasks and work independently with minimal supervision in high-pressure logistics settings.
Sector Knowledge: Comprehensive knowledge of wholesale and general trade operations, coupled with a practical understanding of road freight logistics and UK haulage.
Quality Assurance: Exceptional attention to detail and a commitment to maintaining high-quality standards in both physical product handling and administrative record-keeping.
Industry Experience: Previous experience in business support or office administration specifically within the trading, distribution, or transport sectors is highly preferred.