Overview
v Discussing customer requirements and providing expert advice on the capabilities and limitations of the goods or services being sold.
v Quoting prices, credit details, delivery dates, and payment arrangements to effectively communicate with clients and facilitate transactions.
v Arranging for delivery and installation of goods where appropriate to ensure a seamless client experience.
v Conducting follow-up visits to ensure customer satisfaction and foster long-term relationships, leading to additional orders.
v Staying updated on advancements in their product or field to suggest enhancements and improvements to the offerings.
v Maintaining records and accounts of sales made, while effectively handling customer complaints to uphold service standards.
