BUSINESS SUPPORT OFFICER

Overview

Job Title: Business Support Officer

Salary: £41,700 per annum

About Bishop’s Grill Ltd:
Bishop’s Grill Ltd is a Food restaurant and takeaway business located in Bishop Auckland. We’re committed to delivering highquality grill cuisine, excellent service, and an inviting customer experience. As we grow, we’re seeking an energetic and organised Business Support Officer to help drive our behindthescenes operations and support our ambitious goals.

Role Overview:
As the Business Support Officer, you will be pivotal in ensuring the smooth, efficient running of our restaurant operations. You will act as a key liaison between frontofhouse, kitchen, management, suppliers and customers—helping to coordinate administrative functions, streamline processes, enhance communication, and uphold the high standards that define Bishop’s Grill.

Key Responsibilities:

· Coordinate daily administrative operations: staff scheduling, supplier communications, inventory tracking, customer followup.

· Facilitate clear communication between teams (kitchen, service, management) to ensure timely delivery, consistency and high service standards.

· Assist with implementing and monitoring operational systems and processes aimed at improving efficiency, reducing waste and supporting growth.

· Support financial and business reporting tasks: help prepare data for management review, track key metrics, flag issues or opportunities.

· Uphold our standards of cleanliness, safety, food hygiene and customer service, ensuring the brand promise of Bishop’s Grill is consistently delivered.

Qualifications & Skills:

· Prior experience (23+ years) in administrative or operational support, ideally in the hospitality or food service sector.

· Strong organisational skills, ability to multitask and keep track of detail in a fastmoving restaurant environment.

· Excellent communication and interpersonal skills, able to build relationships with internal teams, suppliers, and customers.

· Comfortable working with reporting, basic data, and improving systems/processes.

· A proactive mindset: you spot what needs to be done, you take it on, you help make things better.

What We Offer:

· Competitive salary of £41,700 per annum

· A dynamic, growing restaurant environment where your work has visible impact

· Opportunity to play a key role in shaping the growth of Bishop’s Grill Ltd

· Friendly, supportive team culture and a place where initiative is rewarded

How to Apply:
Please send your CV and a short cover letter explaining why you’re a great fit for the role and how you can support our growth and operational excellence at Bishop’s Grill.