Overview
· Discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold.
· Quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate.
· Makes follow up visits to ensure customer satisfaction and to obtain further orders.
· Stays abreast of advances in product/field and suggests possible improvements to product or service.
Maintains records and accounts of sales made and handles customer complaints
