Overview
Job Summary
We are looking for a skilled IT Technician to maintain and support our IT infrastructure, including computer systems, networks, servers, and cloud-based services. The successful candidate will troubleshoot technical issues, ensure systems operate securely and efficiently, and provide reliable IT support to staff.
Duties:
- Install, configure, and maintain computer hardware, software, servers, and network equipment.
- Diagnose and resolve hardware, software, network, and system issues.
- Monitor and maintain servers, cloud services, and data storage systems.
- Perform system updates, security patching, backups, and recovery procedures.
- Set up user accounts, devices, printers, and network access.
- Monitor network performance and resolve connectivity issues.
- Maintain IT documentation, system records, and asset inventories.
- Implement cybersecurity measures, including antivirus, firewalls, and access controls.
- Liaise with third-party IT vendors for technical support and system upgrades.
Requirements
- Previous experience as an IT Technician or similar role.
- Strong knowledge of Windows, Linux, networking, and server administration.
- Experience with cloud services, system troubleshooting, and IT security.
- Good problem-solving and communication skills.
- Relevant IT qualification or certification (e.g. CompTIA A+, Network+, Microsoft) is desirable.
Candidates currently on PSW or Student Visa are welcome to apply.
About RI DESIGN STUDIO LIMITED
RI DESIGN STUDIO LIMITED provides data processing, web hosting, cloud services, and other technology-based digital support solutions for businesses.