· Coordinate daily administrative and operational activities including dispatch scheduling, delivery tracking, and documentation management

· Support logistics operations by liaising with drivers, transport providers, and customers

· Maintain accurate records of shipments, deliveries, and operational performance

· Facilitate communication between internal departments and external stakeholders

· Assist in improving operational systems to increase efficiency and reduce delays

· Support basic financial tracking, invoicing processes, and data entry tasks

· Ensure compliance with company procedures and maintain organised operational records

· Identify operational challenges and contribute to process improvement initiatives

· Assist in customer service management and query resolution

Qualifications & Skills
· Minimum 2–3 years’ experience in administrative, logistics, or operational support roles

· Experience in transport, logistics, or supply chain environments is highly desirable

· Strong organisational and multitasking abilities in a fast-paced environment

· Excellent communication and interpersonal skills

· Ability to manage data, reporting systems, and operational tools effectively

· Good IT skills and familiarity with business management systems

What We Offer
· Competitive salary of £41,700 per annum

· Opportunity to work in a growing UK logistics business

· A key operational role with direct impact on business efficiency and growth

· Supportive working environment with opportunities for development

· Exposure to logistics coordination, business operations, and client management